Patient Testimonials
Dr. Stephen Jacobsen at Total Shoulder in Carmel, Indiana, often hears from patients about how he and his team have helped them. We are proud to share a few of those patient testimonials below.
Monty:
Being an avid outdoorsman, Monty was not about to let a rotator cuff tear slow him down.
“I previously had surgery for a rotator cuff tear, detached bicep, and torn labrum. The bicep and labrum healed fine; however, the rotator cuff re-tore and I underwent another rotator cuff surgery. It didn’t hold, either. This was all within 8 months.” Frustrated that his shoulder would not allow him to do the things he loves, he sought other options.
“I then started looking for other options. I was referred to Dr. Jacobsen at Riverview Health Orthopedics. He put together a plan that involved performing a Stryker™ reverse shoulder surgery. After 3 months, I was as good as new. I was able to return to all the activities that I had been missing out on. I would highly highly recommend Dr. Jacobsen and his staff.”
Monty was so pleased with his result that he sent us this video of him getting back to firing his compound bow about 3 months after surgery.
Mike:
Being a physician himself, Mike had a good idea of what he was up against when severe arthritis set in at his shoulder.
“Anesthesiologists use our left hand to place the endotracheal tube in patients. I had adapted in a lot of different ways to avoid using my left arm.”
When periodic injections and therapy were no longer cutting it, he made the difficult decision to undergo a shoulder replacement surgery.
“Once I was back to work after surgery, I had to train myself to use my left arm again. Now, it is like the injury never happened. Some surgeons may overlook the individual behind the shoulder and just see the shoulder. A surgeon like Dr. Jacobsen, however, who sees you individually and what the surgery means to you, builds trust and assurance that you’re not a number. Your success is their success.”
Don:
Living far away from Carmel, Indiana, did not stop Don from coming in to get his shoulder taken care of!
“Dr. Jacobsen performed a reverse shoulder replacement on my left shoulder. At 15 weeks out, I have 90% usage of my shoulder and am pain-free. I was back to work in less than 2 weeks. Dr. Jacobsen's expertise and easy-to-understand communication style put me at ease. I cannot say enough about his care and ability to restore the normal functioning of my shoulder. I continue to improve, and my physical therapist expects I will get back to 100% usage of my shoulder. I believe that Dr. Jacobsen truly cares about me as an individual – and that is why I traveled from my home in Austin, Texas, to Noblesville, Indiana – because he is simply the best.”
If you’re looking for the best possible care by an orthopedic specialist who focuses solely on the treatment of shoulder pain and injuries, call board-certified, fellowship-trained orthopedic surgeon Dr. Stephen Jacobsen at Total Shoulder in Carmel, Indiana, at (317) 705-4392. You can also request your appointment now.
"I have only been seeing this provider for about 5 or 6 months, but I've always been pleased with the care I've been given and the friendliness of the staff."
- Bill L.
"The doctor and staff are very nice and courteous."
- Stephen Z.
"My office visit was pleasant. Everyone was kind, courteous & punctual."
- Debra A.
"Dr. Jacobsen spent a lot of time showing me what the procedure looked like and why he had chosen a reverse shoulder replacement rather than the standard shoulder replacement. He also showed compassion and concern in making me better. Also, at a previous visit, the two ladies who took my X-rays were very nice."
- Diana W.
"Dr. Jacobsen and his support staff are the best."
- Donald V.
"Dr. Jacobsen is thorough. He is always pleasant and I never feel rushed."
- Lisa S.
"Great service! Dr. Jacobsen and his staff are professional, kind, and caring. I am glad we were assigned to such a wonderful doctor and team."
- Laureano N.
"Dr. Jacobsen and his staff have been very friendly, professional, and kind. I came to Dr. Jacobsen in a lot of pain and now, since my surgery, there's no more pain."
- Donna B.
"Dr. Jacobsen is so very awesome! I will indeed see him in the future if I have any orthopedic needs. He is compassionate, extremely knowledgeable, and capable. He truly cares for his patients."
- Marian M.
"I love going to a doctor who listens and is kind snd caring. From the ladies at the front desk to the nurses, everyone has treated me with kindness. I’ve been to a couple of doctors who I will not go back to. I love this office. Thank you all for your kindness."
- Lorie R.
"Dr. Jacobsen gave me much more confidence in the procedure and my ability to recover."
- James K.
"I thought my provider did a good job of dealing with my concerns."
- Lois A.
"Dr. Jacobsen and his staff are extremely professional and he provided me with a clear and concise description of my upcoming surgery."
- John C.
"Dr. Jacobsen is an outstanding surgeon. I would not go anywhere else."
- John J.
"I have been very impressed with Dr. Jacobsen and his staff. They are very professional and take the time to explain everything."
- William L.
"At my first appointment, I arrived early to fill out paperwork. I then met with the intake nurse, had 4 X-rays taken, then was back in the waiting room at 4 minutes after my scheduled appointment time. I was expecting a long wait, but this office is too efficient! The X-ray tech even offered and assisted with re-fastening my bra after the X-rays were taken. I received excellent care and attention for my specific injury."
- Michele B.
"I feel like they listen. Treatment is to my satisfaction, and I like the personnel."
- Sheila B.
"This is among the better medical practices I've had the joy of visiting."
- Mars G.
"Dr. Jacobsen is amazing."
- John J.
"Dr. Jacobsen is THE shoulder guy. If your shoulder is in need of treatment, he's the best."
- Jennifer C.
Dr. Jacobsen has been an exceptional physician/surgeon. During my office visits, he answers my questions and is very good at explaining all phases of my care from my first visit to my postoperative visit. I had surgery on Friday and my first PT visit today (4 days after surgery) – it went very well! Dr. Jacobsen is certainly a 5-out-of-5-star surgeon as well as a kind man.
- Tina M.
"I was very happy with my visit to Dr. Jacobsen. He answered all my questions and was patient and understanding."
- Sara K.
"Riverview has been nothing but wonderful. They are caring and Dr. Jacobsen is very knowledgeable. This is knee injury No. 2 for me, and he has been patient and understanding of my concerns and helpful in getting me back to 100%."
- Natalie F.
"The entire staff is great! Dr. Jacobsen, Ron, and the staff are awesome. I love seeing them, but don’t want to see them anymore. Three surgeries is enough."
- Michael "Jason" W.
"I think Dr. Jacobsen is the best. I have recommended him numerous times. The staff are all so friendly and you can tell everyone cares about you and your injury."
- Athena S.
"Dr. Jacobsen is a great surgeon! My left shoulder replacement has progressed well, and now I can utilize it almost as well as my old shoulder. Thank you, Dr. Jacobsen!"
- Carthy T.
"A great surgeon, very explanatory."
- MaryPat F.
"Dr. Jacobsen is an empathic listener, quite caring, professional, and knowledgeable. Everything he said in his video about his team approach, etc., is what he lives out."
- Cindy D.
"I was visiting from out of town. I received quick and professional care. When I move here, this would be my doctor of preference."
- Gary C.
"Dr. Jacobsen was very thorough and professional. He took the time to explain the details of my condition and did not rush me at all. "
- John P.
"They made our ‘first kid with a broken arm’ experience as pleasant as could be. Thank you!"
- Evan T.
"Dr. Jacobsen and his team are the best in the business. Regardless of whether I need care tomorrow or years from now, I can't imagine going anywhere else. Thank you Dr. Jacobsen – you are awesome!"
- William D.
"Everyone I interacted with was friendly, kind, and very professional."
- Mike K.
"I'm very pleased with Dr. Jacobsen's care."
- Jennifer K.
"Great service."
- Charles B.
"Dr. Jacobsen is very professional, knowledgeable, and courteous. He is patient in answering my questions as I seek to understand more of what’s going on with my shoulder."
- Cindy D.
"Dr. Jacobsen is great with shoulders. This is my second shoulder surgery he has performed, and he is very responsive to questions I have. He is willing to help me recover as fast as possible."
- Jennifer C.
"Very helpful and concerned!"
- Regina B.
"Dr. Jacobsen is a wonderful surgeon! I had my left shoulder replaced a year ago. It was the most painless surgery I've ever had. My shoulder is pain-free now. The aftercare I received was wonderful. I'm about to have my right shoulder replaced and I wouldn't have anyone but Dr. Jacobsen do it."
- Connie R.
"I have been very impressed and pleased with the treatment I have received from this facility, including by Dr. Jacobsen, the PA, the techs, and the receptionists. Very well done!"
- Amy S.
"I'm very pleased with Dr. Stephen Jacobsen and will continue to call him for all my shoulder care needs. I always give his name to anyone seeking a great doctor for replacement surgery."
- Ronald W.
"The service was superior."
- Charles B.
"Dr. Jacobsen is an outstanding provider and extremely professional."
- John J.
"I have been to Dr. Jacobsen before and have always been treated with much respect. He explains everything so I could understand what the problem was. I would recommend him to anyone."
- Sue T.
"I went to the appointment with a list of questions. Dr. Jacobsen clearly explained all of them to my satisfaction."
- James M.
"I very much appreciate Dr. Jacobsen and staff!"
- Stephen Z.
"Everyone was super nice and professional. They made me feel very comfortable. When I left there, I knew exactly what was going on with my issue."
- Patricia T.
"I'm very happy with the results from my shoulder surgery! I was able to schedule my initial appointment and surgery within a reasonably short time period – which I very much appreciated since I was in a lot of pain. The surgeon and all the office staff were very professional and personable."
- Marilyn M.
"Dr. Jacobsen is the best. He listens and explains everything in a way we could understand. I appreciate that my wife could go in with me because I am somewhat hard of hearing and sometimes may not totally understand what is being said."
- Leonard R.
"I really appreciate Dr. Jacobsen for his professionalism and skills – and for the two shoulder replacements he has performed on me. I can now use my shoulders and arms without pain. Thank you!"
- Susan M.
"Dr. Jacobsen answered all my questions is terms that I can understand. He also explained in detail, using photos, about what he did in surgery."
- James M.
"I’m really pleased with the way everyone has taken care of me. I feel like they really care about me."
- John K.
"The doctor, the staff, and the service were all excellent – and I will continue to use their services."
- Ksenija P.
"Dr. Jacobsen and his team are the best in central Indiana. They are courteous, professional, and caring. I wouldn’t go anywhere else for this type of procedure."
- William D.
"Dr. Jacobsen, the nurse, and other staff members were very friendly."
- Joe K.
"Dr. Jacobsen is the absolute best doc."
- Teresa H.
"Everyone took good care of me and Dr. Jacobsen went out of his way to get my surgery done quickly. I want to thank everyone and let you know I am almost 100%. God bless all of you for what you do."
- Wanda L.
"Dr. Jacobsen has treated my son for the last 2 years. I cannot praise Dr. Jacobsen enough. He, along with his nurses, PA, and staff have been amazing."
- Athen B.
"Dr. Jacobsen is very professional, caring, and knowledgeable. He listened well and was able to diagnose my problem and answer all my questions."
- Cynthia (cindy) D.
"They are always very professional and knowledgeable about issues I may have."
- Kyle S.
"I chose Dr. Jacobsen for his expertise in shoulder treatment. The doctor and staff have a friendly bedside manner and the office atmosphere was a plus."
- Marilyn M.
"Dr. Jacobsen and his staff are outstanding. I'm glad that I don't have a third shoulder for Dr. Jacobsen to fix – but if I did, I would see no one else. He is truly a godsend."
- John J.
"A great doctor and staff."
- Yvonne O.
"Dr. Jacobsen has been wonderful to deal with. He and his staff were awesome during my surgery and recovery. Melissa with Riverview PT was a joy to work with during my therapy. I highly recommend both groups for any orthopedic needs. Thanks again!"
- Cindy R.
"I appreciate the courtesy of the staff, even when I’m feeling cranky."
- Connie R.
"The entire team – Dr. Jacobsen, Ron Harper, Brian Cramer, Melynnda Matthews, and the front office staff – are a well-oiled team of professionals."
- Jennifer B.
"Dr. Jacobsen is an outstanding doctor and surgeon. I would not go to anyone else."
- John J.
"I am extremely happy with the results of my shoulder surgery. I have great range of motion after 4 months. Everything that happened during the surgery was explained to me, along with what I needed to do to get back to a normal life. Dr. Jacobsen repaired everything far better than I expected."
- Jeff Y.
"A caring and friendly staff, and a good and caring doctor."
- Sharron W.
"Dr. Jacobsen and his staff are tremendous! They take the time to explain the 'plan' and listen well to ensure they understand any concerns I may have. I could not be any happier with the care I received."
- Thomas S.
"Everyone at this office is super nice."
- Sabine K.
"Thank you."
- Robert G.
"Everyone is awesome. I have already sent people to Dr. Jacobsen. The ladies in the office were terrific also."
- Kevin H.
"I trust Dr. Jacobsen completely with my care!"
- Gary S.
"Everyone in this office is friendly, professional, and compassionate. Dr. Jacobsen does not seem like a person who would allow anything else. When he speaks with you, he makes you feel like you are the only patient he has. He listens, responds with thoughtful observations, and provides actionable advice."
- Lynne H.
"Dr. Jacobsen and his staff are outstanding. I am 100% satisfied with my rotator cuff surgery."
- John J.
"Dr. Jacobsen and his team have been fantastic during this entire process. They have been courteous and really took the time to find out about my issue and, more importantly, develop a prudent plan of action."
- William D.
"I am 70 years old and, although I have been in excellent health and required few trips to the doctor, this has been the best care I have ever had. I have absolutely no complaints and could not even suggest an improvement. Everyone is thorough, pleasant, and helpful. Dr. Jacobsen is outstanding."
- Jeffrey D.
"The doctor is very knowledgeable and answered all my questions. The whole staff is courteous and friendly, too."
- Cathy S.
"Dr. Jacobsen, Ron Harper, Melynnda, and the staff are wonderful to deal with – and represent the highest level of care, treatment, and concern possible. I am extremely pleased in every way with Dr. Jacobsen and would never go anywhere else. Thank you!"
- John J.
