Contact Us
Shoulder Doctor in Carmel, Indiana
The friendly staff at Dr. Stephen Jacobsen’s Total Shoulder medical practice in Carmel, Indiana, welcomes your call and looks forward to serving you. If you have any questions about our treatment of shoulder pain and injuries, please call our office at (317) 705-4392. To schedule an appointment, you can call us or use our secure online appointment request form.
Location & Phone
Phone: (317) 705-4392
Fax: (317) 705-4391
To reach Dr. Jacobsen’s assistant, call (317) 705-4392 and select option 2, then 3, and then 3 again.
Address:
14535A Hazel Dell Parkway
Carmel, IN 46033
Dr. Stephen Jacobsen’s practice is in the office of Riverview Health Physicians Orthopedics & Sports Medicine. The entrance is on 146th Street by the corner of Hazel Dell and 146th St. There is a large, blue Riverview Health sign out front, on 146th St.
Our physical therapy facility is located just across the parking lot from our office at 14535 Hazel Dell Parkway, Building B.
What Else You Need to Know
Our office is open Monday – Friday, 8 am – 5 pm.
Dr. Stephen Jacobsen’s office hours are:
- Monday, 2 pm – 5 pm
- Tuesday, 9 am – 6 pm
- Thursday, 8 am – 5pm
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Stephen Jacobsen at Total Shoulder / Riverview Health Physicians Orthopedics & Sports Medicine, and they will contact us.
If you have an urgent medical need and need to talk to Dr. Stephen Jacobsen after our regular hours, please call our office at (317) 705-4392. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Total Shoulder, we accept workers’ compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office at (317) 705-4392 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (317) 705-4392.
Office Visit: If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.
Physical Therapy: You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.
Dr. Stephen Jacobsen at Total Shoulder / Riverview Health Physicians Orthopedics & Sports Medicine will accept an initial referral by fax, phone, or email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.
Dr. Stephen Jacobsen at Total Shoulder / Riverview Health Physicians Orthopedics & Sports Medicine is affiliated with the following hospital:
Riverview Health
395 Westfield Road
Noblesville, IN 46060
Phone: (317) 773-0760
https://riverview.org/
Prescriptions and refills for established patients of Dr. Stephen Jacobsen are routinely issued during our regular office hours (see above). You can make your request by calling our office at (317) 705-4392.
Refills are generally not issued during the evenings, weekends, or holidays, as the doctor may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
